United Passenger Claims Seat Encroachment on New Orleans Flight (thetravel.com)

A United Airlines customer reported that a plus-size seatmate occupied 25% of their seat on a flight to New Orleans, causing physical pain and preventing the armrest from lowering. The traveler stated that flight attendants failed to resolve the issue despite the aircraft being sold out. United's policy requires passengers who cannot fit comfortably in one seat to purchase an additional Economy ticket or upgrade to a premium cabin.