Travelport CTO cites trust barrier for AI booking (linkedin.com)
Travelport Chief Technology Officer Andrew Jordan identifies cultural reluctance, not technical capability, as the primary obstacle to AI-driven travel bookings. He compares this hesitation to the low adoption of fully autonomous vehicles despite mature technology. The critical threshold involves consumers relinquishing control over financial transactions like credit card payments.
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VendorsTravelport (GDS)
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