Passenger Sues BA Over Heathrow Fall (lincolnshirelive.co.uk)

Melissa Phillips, 49, is suing British Airways for more than £50,000 after fracturing her left tibia and fibula while disembarking at Heathrow in March 2023. Phillips alleges she was jostled on damp, overcrowded steps; BA denies liability, blames her loss of footing and offered £6,987 for medical expenses. A hearing has not yet taken place.