Delta Leaves Gate-Checked Bags in Boston (thetravel.com)

Delta Air Lines left gate-checked strollers and car seats behind in Boston on Flight DL571 to San Diego, sending several families to an empty baggage claim. The items carried gate-check tags, and the families were later told at Delta's baggage service office that their belongings had never left BOS; they received a loaner car seat but remained without a stroller. Under U.S. Department of Transportation rules, airlines must reimburse reasonable, verifiable expenses caused by a delayed bag.