Consumer Court Orders British Airways to Pay Rs 1.6 Lakh (economictimes.indiatimes.com)

A Bengaluru consumer court ordered British Airways to pay Rs 1,65,945 to a passenger stranded at London Heathrow after her flight was rerouted and she was denied boarding due to visa issues. The commission found the airline failed to provide proper service and rejected its no-show defense for lack of evidence. EaseMyTrip and WestJet were cleared of liability in the ruling.