Air Canada adds $30 phone booking fee (theglobeandmail.com)

Air Canada began charging $30 per passenger on Oct. 15 for flights booked by phone. The fee applies to a family of four as an extra $120 and exempts customers with accessibility needs or those whose trips are disrupted. WestJet, United and low-cost carriers already charge non-refundable phone booking fees, while Delta and Southwest do not.